Aim

By 2025, McCormick Care Group will be recognized as one of Canada’s leaders in innovative dementia care, embracing exceptional employee experiences.

Vision

Specializing in dementia care, we create a caring, inclusive community in which everyone feels a sense of safety, belonging, purpose and well-being.

Mission

We provide innovative relationship-centred care by strategically investing in partnerships, technology, research and employee engagement. Through strong collaborations, we champion dementia care that enhances safety and quality of life.

Guiding Principles

Compassion

We listen in order to understand the hopes and needs of those we serve. We treat each other with patience, kindness, empathy and dignity.

Accountability

We earn the trust of those we serve, our teams and our partners by honouring our commitments, communicating openly, and managing our resources responsibly.

Respect

We create inclusive places to live, learn, be active, and work, where everyone feels welcome and appreciated. We nurture relationships with our clients, residents, families and care partners.

Excellence

We use current research evidence and best-practice guidelines to improve the care we provide. We advocate for system change. We bring our best to work every day and lead by example. We are adaptable and creative. We strengthen our teams and celebrate their successes.

Collaboration

We participate in effective partnerships to advance improved health outcomes. We share knowledge and research findings to benefit others. Our teams cooperate and build a supportive, productive environment.

Safety and Quality of Life

We foster a relationship-centred culture in which both safety and quality of life are essential. Our programs are specifically designed to encourage involvement, well-being and mutual support.

Strong Teams

In our relationship-centred workplace, we empower our employees and volunteers to create a positive and safe team environment, where we learn, contribute ideas and feel welcome.

Robust Partnerships

We actively collaborate with the McCormick Care Foundation, networks, organizations, research teams, funders and policy makers that share our commitment to transform systems of care for people with dementia and their care partners.

Strategic Implementation Plan 2022-2025

This plan builds on our strategic directions for 2019 to 2022. It includes supportive strategies that will help us recover from the pandemic and move us toward our longer-term dementia leadership goals.

Year 1: Stabilize and Recover (April 2022 – March 2023)

McCormick Care Group

• New strategic plan launch and engagement
• Partnership contributions
• Accreditation
• Internal processes – integrate strategic plan into committee work
• Quality of Work Life Action Team
• Preferred workplace strategies
• Ontario Health Team initiatives

McCormick Dementia Services

• Programs and services ramp-up
• Research – McCormick Mobile pilot project
• Strong team capacity-building plan – employees

McCormick Home

• New long-term care home legislation
• Strong team capacity-building plan – employees
• Research – assistive devices and Be Epic project

Year 2: Revitalize (April 2023 – March 2024)

McCormick Care Group

• Internal operations and processes improvement
• Knowledge-mobilization plan and framework
• Research plan
• Diversity, inclusion and equity action plan
• Student experience plan
• Family and care partner support

McCormick Dementia Services

• Relationship-centred Care Action Team
• Strong team capacity-building – implement
• Expanded overnight respite – major project (external funding-dependent)

McCormick Home

• Relationship-centred Care Action Team
• Strong team capacity-building – implement
• Strategic quality of care project

McCormick Care Group

• Internal processes – organizational resiliency
• Workforce design plan
• Additional emerging opportunities
• Family and care partner support