At McCormick Home, we believe in the importance of organizational transparency. We are pleased to share with you information on our ministry inspection process and evaluations so that you can better understand our performance and have an informed opinion on the quality of our long-term care services.

As directed by the Ministry of Long-Term Care, all long-term care facilities are subject to four different types of inspections:

• Full inspection (also known as a “Resident Quality Inspection”) – where ministry inspectors conduct a thorough and unannounced review of all aspects of a facility’s operations and services
• Critical incident inspection (also referred to as a “critical incident report”) – where ministry inspectors may choose to conduct a review of a formally reported incident
• Complaint investigation – where ministry inspectors may choose to conduct a review of a formally reported complaint
• Follow-up inspection – where ministry inspectors may choose to return to a facility to ensure that ministry recommendations have been implemented

We encourage you to review our results and feel free to contact us if you have any questions about the care, services or accommodations we provide.

This information is available on the Ministry of Long-Term Care – Reports on Long-Term Care Homes website.

Inspection Results

According to the Ministry of Long-Term Care, if an inspector finds non-compliance with requirements, the inspector must take at least one of the following actions:

• Issue a Written Notification (WN)
• Request a Plan of Correction, to be implemented voluntarily (VPC)
• Make a Compliance Order or a Work and Activity Order
• Refer the matter to the ministry’s Director of Performance Improvement and Compliance Branch for further action

Other powers of the Director under the Fixing Long-Term Care Homes Act, 2021 and its regulations include:

• Directing the community care access centre to cease admissions to the home
• Revoking or refusing to renew the long-term care home’s license
• Reducing or withholding funding
• Requiring the long-term care home operator to retain someone to manage or assist in managing the home
• Taking steps to operate or take control of a municipal long-term care home

Ministry of Health Inspection FAQs

For more information, please feel free to contact home@mccormickcare.ca.